Legal

Privacy and cookie notice

Last updated: 10 November 2026

This notice explains what personal information we collect through www.verimedia.co.uk, why we collect it, and the rights you have over it.

1. Who we are

VeriMedia Group is a trading name of VERIMEDIA LTD, a company registered in England and Wales (company number 16272755). Our registered office is Unit A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE.

VERIMEDIA LTD is the controller of the personal information described in this notice. For any privacy question or request, email [email protected] or write to us at the registered office.

2. The information we collect

• Enquiries. When you use our enquiry form or email us, we collect your name, your email address, the subject you choose and whatever you write in your message.
• Technical information. When you visit the site, our hosting provider automatically records limited technical data such as your IP address, browser type and the date and time of your request. This is needed to deliver the site and keep it secure.

We do not ask for sensitive information. Please do not include it in your message.

3. How we use it and our lawful basis

• Replying to your enquiry and keeping a record of our correspondence. Our lawful basis is our legitimate interest in responding to people who contact us. If your enquiry is about entering into a contract with us, the basis is taking steps at your request before a contract.
• Keeping the site secure and preventing misuse, including spam sent through the form. Our lawful basis is our legitimate interest in running a secure website.
• Meeting legal obligations, where the law requires us to keep or disclose information.

We do not sell your information. We do not send marketing emails unless you have asked for them. We do not use your information for automated decision-making or profiling.

4. Who we share it with

We share personal information only with service providers who handle it for us:

• Cloudflare, Inc., which hosts and secures the website.
• LazyForms (operated by DamnGoodTools, United States), which receives enquiry form submissions, stores them and forwards them to us by email.
• Our email service provider, which delivers and stores our email.

We may also share information with professional advisers, or with regulators, courts or law enforcement where the law requires it.

5. Transfers outside the UK

Our enquiry form provider is based in the United States, so information you send through the form is transferred to and processed there. Our other providers may also process information outside the United Kingdom. Where they are available, we rely on UK adequacy regulations or on contractual safeguards approved by the Information Commissioner. You can ask us for details.

If you would prefer not to use the form, you can email us directly instead.

6. How long we keep it

We keep enquiries and related correspondence for up to 12 months after our last contact with you, unless we have an ongoing relationship with you or the law requires us to keep them for longer. Technical logs are kept by our hosting provider for short periods in line with its standard retention settings.

7. Your rights

Under UK data protection law you have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information;
• ask us to restrict how we use your information;
• object to our use of your information where we rely on legitimate interests;
• ask us to transfer information you gave us to you or to another organisation, where this applies;
• withdraw consent at any time, where we rely on consent.

To use any of these rights, email [email protected]. There is normally no charge and we will respond within one month.

8. Complaints

If you are unhappy with how we have handled your information, please contact us first so that we can try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

9. Cookies

We do not use advertising or analytics cookies on this website, and the site loads no third-party scripts or fonts.

Our hosting provider, Cloudflare, may set a small number of strictly necessary cookies that protect the site, for example by telling real visitors apart from automated traffic. These are essential to running the site securely, so the law does not require us to ask for your consent, and we do not use them to track you.

If we introduce any cookies that are not strictly necessary, we will update this notice and ask for your consent before they are set.

10. Changes to this notice

We may update this notice from time to time. The date at the top shows when it was last changed. If we make a significant change to how we use your information, we will make that clear on this page.